@font-face{font-family:system-ui;src:local('Segoe UI')}*{box-sizing:border-box}body{margin:0;background:#f6f5f1;color:#153c47;font:15px/1.5 system-ui,-apple-system,sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer;border:1px solid #cbd8da;border-radius:8px;padding:10px 16px;background:white;color:#153c47;font-weight:650}button:hover{background:#e8efed}button:disabled{opacity:.55;cursor:wait}.primary{background:#ffc89e;border-color:#ffc89e;color:#153c47}.primary:hover{background:#ffba88}.danger{color:#a52e36;background:#fff0ef}h1,h2,h3,p{margin-top:0}h1{font-size:34px;line-height:1.15;letter-spacing:-1px;margin-bottom:10px}h2{font-size:20px;letter-spacing:-.4px;margin-bottom:12px}h3{font-size:16px}p{color:#536f76}a{color:#17617c}label{display:block;font-size:13px;font-weight:600}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #bdced2;border-radius:7px;background:white;color:#153c47;margin-top:5px}textarea{min-height:84px;resize:vertical}form{display:grid;gap:15px}[hidden]{display:none!important}.wordmark{font-size:25px;font-weight:850;text-decoration:none;color:inherit;letter-spacing:-.8px;display:block}.wordmark span{display:block;font-size:10px;letter-spacing:2px;color:#bb6840;margin-top:3px}.eyebrow,.nav-caption{font-size:10px;font-weight:800;letter-spacing:1.7px}.eyebrow{color:#8d5537}.badge{display:inline-flex;align-items:center;padding:4px 9px;border-radius:6px;font-size:11px;font-weight:700;background:#e8efed;color:#235f56;white-space:nowrap}.badge.warn{background:#fff0d9;color:#825300}.badge.bad{background:#ffe9e6;color:#a03d34}.badge.pale{background:#2c535c;color:#ffcea7}.muted,.footnote{font-size:12px;color:#617980}.auth-shell{max-width:480px;margin:6vh auto;padding:24px}.auth-shell>.wordmark{margin-bottom:30px}.auth-card{padding:30px;background:white;border:1px solid #d8e0df;border-radius:16px;box-shadow:0 18px 40px #143c4708}.auth-card h1{margin-top:12px;font-size:30px}.auth-tabs{display:flex;border-bottom:1px solid #d8e0df;gap:4px;margin:24px 0}.auth-tabs button{border:0;border-radius:5px 5px 0 0;font-size:13px}.auth-tabs [aria-pressed=true]{background:#173f49;color:white}.footnote{margin-top:24px;margin-bottom:0}#auth-message,#message{color:#a03930}#message:not(:empty){margin-bottom:16px;padding:12px 16px;background:#fff3df;border-radius:8px}aside{position:fixed;inset:0 auto 0 0;width:230px;background:#153d48;color:#edf1ef;padding:30px 18px;display:flex;flex-direction:column}aside .wordmark{padding:0 12px 35px}aside .wordmark span{color:#ffd0ae}.nav-caption{color:#a0bdc5;padding-left:12px;margin-bottom:12px}nav{display:grid;gap:6px}nav button{background:none;border:0;color:#c8dadd;text-align:left;display:flex;gap:13px;align-items:center;font-weight:500;font-size:14px}nav button:hover{background:#29505a}nav button.active{background:#ffcca6;color:#153d48;font-weight:750}.aside-footer{margin-top:auto;padding:24px 12px 0;font-size:12px}.aside-footer p{color:#bed2d5;margin:12px 0}.aside-footer button{background:transparent;color:#e7eeee;border-color:#52727a;padding:6px 12px;font-size:12px}.main-shell{margin-left:230px;padding:38px 42px 24px;max-width:1860px}header{display:flex;justify-content:space-between;gap:24px;align-items:center;margin-bottom:25px}header .eyebrow{display:block;margin-bottom:10px}header p{margin-bottom:0}.toolbar{display:flex;gap:10px;align-items:end}.toolbar label{min-width:160px}.toolbar button{white-space:nowrap}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:24px}.metric{background:#fff;border:1px solid #dce4e3;border-radius:11px;padding:22px 24px}.metric:first-child{background:#e8efec}.metric span{font-size:12px;color:#4a686e;display:block;font-weight:650}.metric strong{font-size:35px;line-height:1.25;display:block;margin:8px 0}.metric small{color:#6b8185;font-size:11px}.columns{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(270px,1fr);gap:22px;align-items:start}.panel{background:#fff;border:1px solid #dce4e3;border-radius:12px;padding:24px;margin-bottom:22px;min-width:0}.panel.dark{background:#153d48;color:white}.dark p{color:#c4d7d8}.section-title{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px}.section-title h2{margin:0}.queue-item{display:flex;gap:16px;justify-content:space-between;align-items:center;border-top:1px solid #e1e8e7;padding:15px 0}.queue-item:last-child{padding-bottom:0}.queue-item strong{display:block}.queue-item p{margin:4px 0;font-size:13px}.empty{padding:22px 0;color:#637f85}.empty strong{display:block;color:#274e59;font-size:17px;margin-bottom:6px}.filters{display:flex;gap:12px;align-items:center;margin-bottom:18px}.filters input{margin:0;max-width:380px}.filters select{width:auto;margin:0}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;font-size:13px}th{text-align:left;font-size:10px;letter-spacing:.8px;text-transform:uppercase;color:#677e83;background:#f7f8f5;white-space:nowrap}td,th{padding:14px 12px;border-bottom:1px solid #e2e8e7}td{vertical-align:top}td small{display:block;font-size:11px;color:#6b8287;margin-top:5px}td .link-button{padding:0;border:0;background:transparent;text-align:left;color:#154b60;font-weight:750}td .link-button:hover{text-decoration:underline}.account-heading{display:flex;align-items:start;justify-content:space-between;margin-bottom:24px;gap:16px}.account-heading h2{font-size:27px;margin:10px 0}.tags{display:flex;flex-wrap:wrap;gap:8px}.facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin:20px 0}.facts dt{font-size:11px;color:#70858a}.facts dd{margin:3px 0;font-weight:650;overflow-wrap:anywhere}.two{display:grid;grid-template-columns:1fr 1fr;gap:14px}.three{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.rule{border-left:3px solid #f4b88a;background:#fbf6ee;padding:12px 15px;color:#516d74;font-size:13px;margin:16px 0}.timeline{list-style:none;margin:0;padding:0}.timeline li{padding:13px 0;border-bottom:1px solid #e2e8e7}.timeline strong{display:block;font-size:13px}.timeline p{margin:3px 0;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.timeline small{color:#71858a;font-size:11px}.checks label{display:flex;align-items:center;gap:10px;margin-bottom:8px}.checks input{width:16px;margin:0}.full{grid-column:1/-1}.split{display:flex;gap:10px;flex-wrap:wrap}.meter{height:7px;background:#e5ece9;border-radius:10px;margin:12px 0;overflow:hidden}.meter>span{display:block;height:100%;background:#e5a070}progress{width:100%;height:10px;accent-color:#cd855a}footer{font-size:11px;color:#71858a;margin-top:22px}.preview{max-width:850px;margin:50px auto;padding:24px}.preview .wordmark{margin-bottom:40px}.secret-result{overflow-wrap:anywhere;border:1px solid #bed0d3;padding:16px;background:#f1f6f4;border-radius:9px}.note{white-space:pre-wrap;overflow-wrap:anywhere}@media(min-width:1700px){.main-shell{padding:45px 60px}}@media(max-width:1100px){aside{width:195px;padding:25px 12px}.main-shell{margin-left:195px;padding:28px 24px}.columns{grid-template-columns:1fr}.metrics{gap:10px}.metric{padding:18px}.metric strong{font-size:30px}header{align-items:start}.toolbar{flex-direction:column;align-items:stretch}}@media(max-width:720px){aside{position:static;width:auto;padding:18px}.aside-footer,.nav-caption{display:none}aside .wordmark{padding:0 0 15px}.wordmark span{display:inline;margin-left:10px}nav{display:flex;overflow:auto}nav button{white-space:nowrap;padding:9px;font-size:12px}.main-shell{margin:0;padding:24px 16px}header{display:block}.toolbar{flex-direction:row;align-items:end;margin-top:18px}.metrics{grid-template-columns:1fr 1fr}.metric{padding:16px}.metric strong{font-size:28px}h1{font-size:28px}.panel{padding:18px}.two,.three,.facts{grid-template-columns:1fr}.account-heading{display:block}.auth-shell{margin:2vh auto}.filters{flex-wrap:wrap}.columns{display:block}.queue-item{align-items:start}.auth-card{padding:24px}.facts{gap:12px}.section-title{align-items:start}.table-scroll{margin:0 -8px}.preview{margin:15px auto}}

.dark .eyebrow{color:#ffcca6}.link-button{padding:0;border:0;background:transparent;text-align:left;color:#154b60;font-weight:750}.link-button:hover{background:transparent;text-decoration:underline}.queue-item .link-button{font-size:15px}
/* Website enquiry pipeline */
.enquiry-alert:empty{display:none}.enquiry-alert{margin-bottom:18px}.enquiry-card{padding:24px 0;border-top:1px solid #d4dfe0;overflow-wrap:anywhere}.enquiry-card h3{margin:0;font-size:1.3rem}.enquiry-card .section-title p{margin:8px 0}.enquiry-need{padding:16px;background:#f5f6f3;border-radius:10px;white-space:pre-wrap}.enquiry-history{padding:10px 0;border-bottom:1px solid #d4dfe0}.enquiry-history p{white-space:pre-wrap}.enquiry-card summary{cursor:pointer;font-weight:600;padding:12px 0}.enquiry-update{margin-top:8px}.enquiry-actions{margin-top:16px}.enquiry-card textarea{width:100%;box-sizing:border-box;font:inherit;padding:10px;border:1px solid #abc0c4;border-radius:8px}.enquiry-card .facts dd{line-height:1.6}@media(max-width:700px){.enquiry-card .section-title{display:block}.enquiry-card .tags{margin-top:12px}.enquiry-card{padding:20px 0}}

.operator-guide{border-top:4px solid #153f49;background:#fffdf9}.guide-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:20px 0}.guide-grid button{text-align:left;padding:18px;background:#f1f5f2}.guide-grid strong,.guide-grid span{display:block}.guide-grid span{font-size:13px;font-weight:400;color:#536f76;margin-top:8px}.operator-guide summary{cursor:pointer;font-weight:650;padding:12px 0}.operator-guide details p{line-height:1.7}.operator-checklist{padding-left:24px}.operator-checklist li{padding:8px 0;line-height:1.65}.operator-checklist strong{display:block}@media(max-width:800px){.guide-grid{grid-template-columns:1fr}}

.client-tabs{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px}.client-tabs button{background:#f0f4f1;color:#153f49}.client-tabs button[aria-pressed=true]{background:#153f49;color:#fff}.setup-cta{display:inline-block;padding:14px 18px;background:#ffcca5;color:#153f49;border-radius:8px;text-decoration:none;font-weight:700}#client-service .columns{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}#forwarding-proof .check{display:flex;gap:12px;align-items:start}#forwarding-proof .check input{width:18px;flex:0 0 18px}@media(max-width:800px){#client-service .columns{display:block}}

.client-facts{grid-template-columns:repeat(2,minmax(0,1fr))}.client-facts dd{font-weight:500;white-space:pre-wrap;line-height:1.6}.client-facts>div{border-bottom:1px solid #e1e8e7;padding-bottom:14px}#client-file-form fieldset{border:1px solid #cbd8da;border-radius:8px;padding:20px}#client-file-form legend{font-weight:700}@media(max-width:700px){.client-facts{grid-template-columns:1fr}}